Sudbury & South Suffolk
Citizens Advice
Keyse House
Acton Lane
Sudbury
CO10 1QN

Tel: 01787 321400
email: alan.braithwaite@sudburycab.org.uk

www.sudburycab.org.uk
www.citizenadvice.org.uk
Sudbury & South Suffolk Citizens Advice is an operating name of Sudbury & South Suffolk Citizens
Advice Limited. Charity registration number 1123466. Company limited by guarantee. Registered
number 6051096 England. Authorised and regulated by the Financial Conduct Authority FRN:
617758 Registered office: Keyse House, Acton Lane, Sudbury CO10 1QN
Dear Council Chair and Clerk

Impact Report Describing Our Work

Sudbury & South Suffolk Citizens Advice works across South Suffolk ‘helping make lives easier’ through our
advice and expertise – especially now in the face of the cost-of-living crisis.

I am writing to attach our annual Impact Report for the year ending March 2023. It tells the story of our post-
pandemic success during the year, returning more than £700,000 to the local economy, an increase of 80%
over the previous year. It also shows the high levels of client satisfaction that we have been able sustain, as
well as the increase in case complexity that clients present to us. Client numbers show an upward trend
from month to month; our committed team of staff and volunteers are working hard to meet their needs.

There are around 7,500 people in income deprivation in the Babergh district – many hidden in rural villages.
This number represents around 4,000 households. We know that the cost-of-living crisis has a way to run
as the full impact of higher interest rates continues to bite. We also know that we reach less than 40% of
these households that might need our advice. We need to do more.

We cannot thank you enough for the support your council has given us. The environment for funding our
excellent service has tightened considerably and we are facing a budget deficit this year of £90,000. Your
contribution is much appreciated in this context.

As well as attaching the Impact Report, this letter is to ask your council and local community to promote our
work in your community and refer them to our new website through which they can access our services
https://www.sudburycab.org.uk. We will happily come and talk to your village meetings about our work and
experience – please ask.

We very much hope you can help, and we would be pleased to work more closely with your community.

Thank you, and yours sincerely

Alan Braithwaite
Chair of the Trustee Board